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We are attempting to get our moderators more involved in managing the forum and were teaching them how to spam clean.
One of the moderators had a reported post by a spammer and accidentally cleaned the reporters account rather than the spammer account. I recovered the account, but all of the posts are gone for that account.
Is there a standard process for restoring the threads and posts associated with a particular account? We have daily backups and are hosted on KnownHost with backup...
Read more
One of the moderators had a reported post by a spammer and accidentally cleaned the reporters account rather than the spammer account. I recovered the account, but all of the posts are gone for that account.
Is there a standard process for restoring the threads and posts associated with a particular account? We have daily backups and are hosted on KnownHost with backup...
Read more