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Just migrated from VB and not that familiar yet with ACP.
Some of our new registrants show up in ACP>edit user as "awaiting email confirmation", but they claim they have never received the email confirmation request even after searching their spam folders and trash. Two questions, the first XF and the second more of general problem solving.
1. Is there a way in ACP I can tell whether an email confirmation request email was actually sent to a specific user/registrant?
2. If the problem...
Read more
Some of our new registrants show up in ACP>edit user as "awaiting email confirmation", but they claim they have never received the email confirmation request even after searching their spam folders and trash. Two questions, the first XF and the second more of general problem solving.
1. Is there a way in ACP I can tell whether an email confirmation request email was actually sent to a specific user/registrant?
2. If the problem...
Read more