• Add ability to ban specific emails from Ticket system.
• Add "shadow ban" feature, by an explicit email list or for tickets which contain too few words.
• Add ability to copy ticket user's email to clipboard, if the visitor can see it.
• Add additional filters for showing tickets based on whether they are unassigned, assigned to self or assigned to others.
• Fix an issue with BB code rendering when using predefined responses.
• Ensure the captcha displays when replying or creating a ticket.
• Fix non-functional draft support for new tickets.
• Improve behaviour of various input fields whilst using RTL languages.

2.2.2